Shipping policy

Shipping Policy for ExploreWithBrandon.com

Effective Date: March 6, 2026

At ExploreWithBrandon.com, all products are made on demand. This means production begins immediately after your order is placed to ensure quality and accuracy.

1. Order Processing & Production

  • All items are made on demand after purchase
  • Production begins immediately once your order is placed
  • Because of this, order modifications or cancellations may not be possible after purchase

2. Shipping Timeframes

  • We strive to ship all orders within 5–7 business days
  • During high-demand periods, promotions, or giveaway campaigns, shipping may take up to 3 weeks

We appreciate your patience and understanding as we work to fulfill your order as quickly as possible.

3. Shipping Protection

Shipping Protection is an optional service available at checkout.

If purchased, Shipping Protection covers:

  • Lost packages
  • Stolen packages
  • Damaged items during transit

Filing a Claim

To submit a Shipping Protection claim, you must contact our customer support team and provide:

  • Your order number
  • A description of the issue
  • Photos of the damaged product or packaging (if applicable)
  • Any additional requested information to process the claim

Claims will be reviewed and resolved at our discretion based on the information provided.

4. Shipping Responsibility

  • Once an order has been shipped, ExploreWithBrandon is not responsible for delays caused by carriers
  • If Shipping Protection is not purchased, lost, stolen, or damaged packages may not be eligible for replacement or refund

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for orders shipped to incorrectly provided addresses.

6. Customer Commitment

We truly appreciate your support and patience. Our goal is to deliver high-quality products and a great experience, and we will always strive to satisfy our customers.

7. Contact Information

Email: explorewithbrandon@gmail.com
Website: https://ExploreWithBrandon.com